BACK Vendor Guidelines

LIQUID GRAPHICS requires the Vendor to guarantee the products shipped to LIQUID GRAPHICS for one (I) year against craftsmanship and material. This guarantee is only for manufacturing defects. It does not cover normal “wear and tear. If a manufacturing defect occurs, Vendor is responsible for replacing the item or crediting LIQUID GRAPHICS. If an item is deemed “normal wear and tear” the Vendor is not responsible.

Although LIQUID GRAPHICS inspects all orders, the Vendor must still guaranty the product, even if shipment is only sampled. The guarantee is for all pieces produced.

Upon request, LIQUID GRAPHICS will provide Vendor with the following:

Once LIQUID GRAPHICS has received Vendor’s credit memo or payment, all product covered under warranty will be destroyed or returned at the Vendor’s discretion.

I. COMPLIANCE

LIQUID GRAPHICS reserves the right to charge back any expense, loss or damages incurred if Vendor fails to follow the Vendor Policy.

Charge backs will be issued by LIQUID GRAPHICS pursuant to the attached Reject or Damages Report. LIQUID GRAPHICS reserves the right to issue reasonable Charge Backs included in Non-Compliance Reports. Standard Chargeback rates are:

II. PRODUCT DEFECTS

General Appearance

Construction

Matching

Seams

Irregular Stitching

Logos

Stress Points

Interface Lining

Elastic

Pockets

Zippers

Buttons/Buttonholes

Hems

Plackets/Collars

Straps/Belt Loops/Drawstrings/Waistbands

Labeling/Packaging/Hangtags

Pressing/Specified Drying/Finishing

Mends

III. MATERIAL DEFECTS

Materials

Thread

Zippers

Snaps/Rivets /Metal Trims

Dying/Printing/Embellishing

Washability/Shrinkage

Needles

Holes

Soilage

IV. FIT DEFECTS

Construction